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My site won't come up or is slow, what's wrong? How do I protect my directories with a password/and do you support .htaccess? How do I setup SSH/Telnet software? Do you provide shell/telnet support? Do you have Front-Page extensions? What domain names do you support? How do I obtain my website statistics? Can I have cron jobs? What is SSH? Why aren't my pages updating when I upload? How do I upgrade my account? Can I modify MIME types? Do you offer Server Side Includes (SSI)? What software do you run? Where are my raw log files? Can we add services as we grow and need them? Why can't I create sub-domains? What is Virtual Hosting? Do you have a database system?
Ok, I'm convinced, how do I transfer my domain name to you without downtime? Can I host an XXX/adult site? Do you offer Ecommerce or a shopping cart program? What are your server specifications? Do you support Macintosh systems? Can I order even though I do not live in the US? Can I have Warez, Appz, Serialz and or commercial software on my homepage? Are eggdrop bots allowed? Does my website get a control panel? Why do I need a static/dedicated IP address? How long does it take to get my domain working? What if my site breaks your "acceptable usage policy" rules? How soon will my account be setup and ready to use? What kind of Technical Support do you provide? Do you offer 24/7 technical support? What is your policy on SPAM? How many virtual hosting accounts are located on each server? I've seen web hosting cheaper than yours, what's the deal? Will I have unlimited access to update my pages? Can I resell space within my own account? Do you offer password protected directories? What is your connection speed and hardware/software like? What are Domain Pointers? Can I transfer existing domain name to you?
Where should I register my domain name? Why can't I create sub-domains? Who owns the domain name if I purchased it through you? How long does it take before my domain name is active? What is a NIC handle? Will I be able to access my domain name with or without the 'www.'? Can I have additional domain names pointed to a subdirectory on my account? What kind of domain TLD's can you initiate domain modification requests for? How do I contact InterNIC? Who is InterNIC? Can I have multiple domain names pointed to my current website? What is a domain name?
What is "CHMOD" and what does those numbers mean? I am getting stuck trying to upload, what do I do? How do I create/access my secondary FTP accounts? How do I upload my website using Cute FTP? How do I access a file on my Anonymous FTP site from my web browser? How do I access my main FTP account via a web browser? I uploaded a new version of a file, but I still get the old one? What is FTP? How do I configure my FTP program to upload my files to my site? How do I setup Anonymous FTP? How do I create an FTP account for a user? How do I upload my website using MS FrontPage? How do I upload my website using WS_FTP? How do I access my Control Panel? I use another product. Is it compliant with your servers? I've uploaded my files but my site is not coming up in my browser? What FTP software should I use and where do I get it? What directory do I upload my CGI scripts to?
Can I use the Ultimate Bulletin Board (UBB) forum on my site? How do I setup Hit Counters, Guestbooks, etc? How do I create a mySQL User and grant them permission to a certain database? Why Does My CGI script give me a Permission Denied Error? How do I move around in Telnet. What are some UNIX commands? How do I use formmail? I am unable To Delete CGI Related Files... What permissions should I use? What version of Perl are you running? What is CGI? What is the exact physical path to your root directory on the webserver? How do I manually backup my database via ssh/telnet? Why doesn't my CGI work? What are the basics of installing scripts? What is the path to ...? What is PHP? How can I troubleshoot an "Internal Server Error"? Can you help me troubleshoot my script? Where do I put scripts? Do you allow CGI to run on your servers? How do I use mySQL to create & maintain databases, tables, etc? Where can I learn how to use it? How to I create a MySQL Database? Why am I getting a 403 Forbidden Error? I keep getting a 500 Internal Server Error. Why? How do I set permissions with WS_FTP? What version of mySQL are you currently running? How do I manually backup my db via phpmyadmin? What version of PHP are you running? Where can I put my CGI scripts?
How do I setup Auto Responders? Why do I get a "Relaying Denied: Authenticate with POP first" error when trying to send email through the server? How come I can't send mail? You offer unlimited E-mail aliases, what does that mean? What is the difference between POP3 and Forwarding? How do I check my e-mail through a web browser (webmail)? Can you forward all my email to a separate email address? If so, how do I do it? How do I setup Email account with Outlook Express? How do I configure my "Catch All" Address? How do I check my email through eudora or netscape mail? Is my Email setup? How much space do I have for my POP Accounts? I still can't send email. What's wrong? Will my existing pop accounts still work if I use Everyone.Net/BigMailBox.com? How do I create additional POP accounts and Email forwarding? How do I block SPAM messages? I have a mailing list, how many emails can I send out? What do I use for my SMTP? How do I check my Emails? Do you support Everyone.Net?
Will using FTP corrupt my FrontPage Extensions? Can I use cgi-scripts when FrontPage extensions are installed? Why does FrontPage just hang when establishing a connection to my account and then times out? Do you support FrontPage 2002? Can you help me with FrontPage problems? How do I activate my FrontPage extensions? Should I use my FTP account if i have Frontpage Extensions installed? What are FrontPage Server Extensions? Will Frontpage forms work? How do I prevent FrontPage from uploading several large files that are already on the server? How do I publish with FrontPage 2000? How do I create a guestbook with FrontPage? Can I use FTP to upload my files when I have FrontPage Extensions?
What software do I use to create Real Audio and Video files? What are some of the special features of the RealServer? How do I get around not having "bandwidth negotiation"? How do I setup real audio streaming? Where can I learn more about Real Audio and Video? Do you have Real™ server installed? You do not have the RealServer software running on your servers. Will we be able to stream RealMedia files?
Can my software application maintain state when switching from normal HTTP (non-secure) protocol to HTTPS (secure) protocol? Where should I get my own Secure Certificate? Why do my pages load more slowly when I use SSL? I can't get SSL to work with my frame pages. Why? How should I access my information through SSL? Can you recommend a good merchant provider? I want my own SSL certificate. Tell me the steps involved! Can I access my secure pages as https://www.mydomain.com/ Can I transfer a SSL certificate to you? What is SSL? Why do I get the message 'some items are insecure'? What is a digital key? What is a certificate? Do I need an SSL Account?
What if I want to upgrade to a dedicated server in the future? What Plans will I be able to resell? How do i gain access to the WHM? What if one of my clients break your "acceptable usage policy" rules? Can I customize the control panel? What reseller tools do you have? Will you handle the billing to my customers? What is a Reseller? How are accounts billled under the Reseller Program? What happens if I decide to leave your reseller program? How do I upgrade an account to an IP account? Can I have my own name server? Is there a root login I can use for all my user accounts? Will my clients find out about you? What is to prevent my clients from moving directly to you? Who provides technical support? What kind of discount do I get? Can I make up my own plans? How do I setup my accounts once I am a reseller? How much does it cost to join as a reseller? Why Cant I access my or my customers sites by IP Address?